Shipping policy

Birdies and Beer — Shipping Policy
Last updated: November 9, 2026

Fore! Before You Buy

Please read this Shipping Policy before you place an order. By placing an order with Birdies and Beer, you agree to this Shipping Policy, our Terms of Service, and our Return and Refund Policy.

Birdies and Beer is a dropshipping store. Products are fulfilled and shipped by our suppliers, not from a Birdies and Beer warehouse. The shipping rate, carrier, and destination availability shown at checkout are based on the supplier fulfilling your item and the address you provide.

The Cart Path: Where We Ship

We primarily ship to addresses in the United States. Whether we can ship a particular order depends on the supplier that fulfills the item and the rates offered at checkout. If shipping is not available to your address, checkout will not provide a shipping rate and you will not be able to complete the order.

Some suppliers ship only within the United States. Some may also offer shipping to Canada or other countries. We do not guarantee that every product can be shipped to every location.

Alaska, Hawaii, Puerto Rico, U.S. territories, and APO, FPO, or DPO military addresses may be unavailable, delayed, or subject to a higher shipping charge, depending on the supplier and carrier. If a rate is shown at checkout for one of these destinations, that is the amount you must pay. If no rate is shown, we cannot ship that item to that address.

We may decline or cancel an order if the supplier cannot ship to your address, if the shipping charge collected would not cover the supplier’s actual shipping cost, or if the address appears undeliverable.

What You Pay for Shipping

We do not offer free shipping, except where a supplier covers the shipping cost and a $0 shipping rate is shown at checkout for your order. Otherwise, you pay the shipping charge displayed at checkout. That charge is intended to pass through the amount the supplier charges to ship your order. Physical products ship from our suppliers. Gift cards and digital items, if offered, are delivered by email and do not require shipping.

Shipping charges are calculated at checkout based on your shipping address, the items in your cart, their weight and dimensions when applicable, and the supplier’s rates. If your cart includes items from more than one supplier, you may be charged for more than one shipment.

Shipping charges are non-refundable, except where we or the supplier made an error, the item was defective or incorrect, or we are required by law to refund them.

Playing Through: Shipping and Delivery Times

For most in-stock items, orders usually ship within 3 to 7 business days after you place the order, and usually arrive within 5 to 10 business days after shipment. Most shipments travel by ground service or USPS.

These time frames are estimates, not guarantees. They do not include weekends, U.S. public holidays, or delays caused by the supplier, the carrier, customs, weather, incorrect address information, or events beyond our reasonable control.

Some items, including special-order, custom, personalized, or manufacturer-direct products, can take longer to ship or arrive. If we are told that an item will take longer than the typical window, we will try to notify you.

A tracking number or shipment notification means a label has been created or the package has been tendered to the carrier. It does not by itself guarantee a delivery date.

Addresses, PO Boxes, and Delivery Problems You Can Prevent

You are responsible for providing a complete and accurate shipping address at checkout. Please confirm the address before you complete your order.

Some suppliers and carriers cannot deliver to P.O. boxes, or to APO, FPO, or DPO addresses. If you enter an address the supplier or carrier will not serve, the package may be delayed, returned, or undeliverable.

If a package is returned because of an incorrect, incomplete, or undeliverable address you provided, or because delivery was refused, you are responsible for the original shipping charge, any return-to-sender charge, and the cost to reship the order if you still want it. We may also cancel the order and refund the product price only, less those costs and any amounts we cannot recover.

If you need to change a shipping address, email us at support@birdiesandbeer.com as soon as possible. We cannot change an address after the supplier has shipped the order.

Out of Bounds: Lost, Damaged, or Delayed Packages

Once your package has been given to the carrier with a tracking number, risk of loss passes to you. We are not responsible for loss, damage, theft, or delay that occurs while the package is in the carrier’s possession or after the carrier marks it delivered. This section covers transit damage and other issues that occur after the package has been given to the carrier. Product defects, missing parts, and items that are not what you ordered are handled under our Return and Refund Policy, through the supplier.

If a package appears lost, delayed, or damaged in transit, email us at support@birdiesandbeer.com with your order number and tracking number. We will help you track the package down, including by checking tracking and contacting the carrier or supplier as needed.

Claims for loss, damage, theft, or delay after the package has been given to the carrier with a tracking number must be filed with the carrier (for example, USPS, UPS, FedEx, or DHL). You are responsible for filing that claim. We will provide the tracking number and, upon request, shipment information that we have to help you open the claim. We do not promise reimbursement, replacement, or a refund for a package after it has been given to the carrier with tracking.

If a carrier will accept a claim only from the shipper or account holder, we will request the claim through the supplier on your behalf. You must promptly provide photographs of the item and its packaging, any remaining packaging, and any other information the carrier or supplier requires to process the claim.

To resolve a shipping issue as quickly as possible, use these steps:

1. Check the tracking link in your shipment email and on the carrier’s website. Confirm the delivery address the carrier has on file.
2. Allow the estimated transit time to pass. A status such as “label created,” “origin scan,” or “in transit” does not mean the package is lost.
3. If the carrier has marked the package delivered and you do not have it, search the delivery area, check with others at the address, and contact the carrier the same day if possible. If tracking has not updated for several business days after the estimated delivery date, contact the carrier to ask about the shipment and to open a claim if the carrier permits one.
4. Email us at support@birdiesandbeer.com with your order number, tracking number, and a short description of the problem so we can share the shipment information we have and help locate the package.
5. Complete the carrier’s claim process and keep any claim number or confirmation. Provide that information to us if we ask for it.

If the supplier or carrier requires additional information, photographs, packaging, a signature, or other details to process a claim, you agree to provide them promptly.

International Orders, Duties, and Taxes

If we accept an order for shipment outside the United States, you are responsible for all customs duties, import taxes, brokerage fees, and other charges imposed by the destination country. Those charges are generally collected by the carrier or customs authorities and are not included in our product price or shipping charge unless we expressly state otherwise at checkout.

We do not collect duties and import taxes at checkout. Refused delivery, unpaid duties, or customs delays do not entitle you to a refund of shipping charges or of duties paid to a government or carrier. If a package is returned to the supplier because duties were not paid or the package was refused, you are responsible for the associated costs as described above.

Prices are shown and charged in U.S. dollars. Your bank or card issuer may charge foreign-transaction or currency-conversion fees on international cards. Those fees are charged by your financial institution, not by Birdies and Beer.

Order Acceptance and Cancellation

We may refuse or cancel an order, including after payment, if we cannot fulfill it, if the item is out of stock, if shipping is not available to your address, if we would lose money on the shipment, or if we suspect fraud or a pricing or listing error. If we or the supplier cancel an unshipped order, or cancel items that have not yet shipped, we will issue a full refund of the item price plus the associated shipping charges and taxes charged for the cancelled items. This does not change your responsibility for costs described elsewhere in this policy when a shipment is returned because of an incorrect, incomplete, or undeliverable address you provided, or because delivery was refused.

Questions

Email us at support@birdiesandbeer.com. We are located in Savannah, Georgia, United States.

This Shipping Policy is part of our Terms of Service. Our return rules are in our Return and Refund Policy.